kontaktinfosystem
A kontaktinfosystem, or contact information system, is an information system designed to store, manage, and retrieve contact details and related metadata for individuals and organizations. It serves as a centralized directory that supports communication, collaboration, and relationship management within an organization or across partners.
The system typically stores contact data such as names, titles, organizations, addresses, phone numbers, email addresses,
Key features include a flexible data model, search and deduplication, data validation, consent and privacy controls,
An architecture typically comprises a central repository, optional distributed caches, a user interface for manual maintenance,
Common use cases include internal corporate directories, customer or partner directories in CRM ecosystems, hospital patient
Privacy and compliance are central in many jurisdictions. Kontaktinfosystems implement data minimization, consent tracking, data retention
Interoperability standards such as LDAP, SCIM, RESTful APIs, and common data formats (JSON, XML) facilitate integration