klantenfollowup
Klantenfollowup, often translated as customer follow-up, refers to the process of contacting customers after an initial interaction or sale. This practice is a crucial component of customer relationship management (CRM) and aims to nurture customer loyalty, gather feedback, and identify opportunities for further engagement. The timing and method of follow-up can vary widely depending on the context of the initial interaction.
Common touchpoints for klantenfollowup include post-purchase check-ins, service completion confirmations, or after inquiries about products or
Methods of klant follow-up can range from personalized emails and phone calls to automated surveys and SMS