kassensystem

Kassensystem is a term used for hardware and software that records sales transactions, processes payments and manages related business processes. Modern kassensysteme are typically point-of-sale (POS) systems that combine a touchscreen terminal or tablet, cash drawer, receipt printer, barcode scanner and accompanying software. They can run on local hardware (on-premise) or in the cloud and may include mobile variants for tableside or street use.

Kassensysteme encompass multiple types and configurations. They range from stationary POS terminals designed for retail or hospitality to mobile systems that operate on tablets or smartphones. Software can be installed locally or accessed via cloud services, and systems may be standalone or integrated with inventory management, customer relationship management, e-commerce platforms and accounting software. Open-source options and vendor-specific solutions are both common.

Core functions include sales processing, tax calculation, discounting, refunds and various payment methods (cash, card, contactless, mobile wallets). They generate receipts, track inventory in real time, manage customer data and loyalty programs, and provide reporting and analytics on sales, margins and stock levels. Many systems support multi-store operations, employee management and integration with back-office ERP or accounting workflows.

Regulatory and compliance aspects vary by country. In Germany, kassensysteme are subject to GoBD guidance for digital record-keeping and the Kassensicherungsverordnung (KassenSichV), which require secure, tamper-evident recording and data export to tax authorities. Other jurisdictions have similar tax and auditing requirements, influencing system design and certification needs.

Advantages of kassensysteme include increased efficiency, accuracy and real-time visibility into sales and inventory. Potential challenges include initial costs, ongoing maintenance, data security considerations and vendor dependency.