innkommande

Innkommande is a term used in Scandinavian language contexts to describe items or information that arrive or are received by an organization or individual. As an adjective, it denotes inbound or incoming items that require handling, processing, or routing. The term is common in contexts such as correspondence flows, accounting, customer service, information technology, and logistics.

In administration and office work, innkommande post or innkommande e-post refers to mail and messages that have been received but not yet processed. In finance and accounting, innkommande faktura describes invoices received from suppliers that need to be entered into the accounting system and paid. In customer service, innkommande henvendelser or innkommende forespørsler cover inquiries and requests that come from customers or clients. In IT and data management, innkommende data or innkommende trafikk refers to data streams or network traffic that are received by a system or service.

The counterpart of innkommande is often utgående (outgoing), used for items that are sent or issued, such as utgående post or utgående faktura. The exact usage can vary by language and organization, but the general idea remains: a category for items that arrive rather than depart.

Etymology: the word derives from komma (to come) with a prefix indicating direction toward the recipient. Related terms include inbound or incoming in English-language contexts.