ikayetleri

Ikayetleri is a Turkish term referring to complaints, typically the set of complaints raised by individuals or groups. In standard Ottoman and modern Turkish, the noun is generally written as şikayet (singular) and şikayetler (plural), with the possessive forms şikayeti (its or his/her/its complaint) and şikayetleri (their complaints). The form ikayetleri appears when Turkish texts are written without diacritical marks, representing the same word and meaning as şikayetleri.

Etymology and orthography: the word derives from the Arabic shikāya, meaning a formal or informal complaint or accusation, and entered Turkish via Persian and Ottoman usage. In contemporary Turkish, diacritics such as ş are standard, but ikayetleri is encountered in contexts where diacritics are omitted, such as in digital systems that do not support extended characters.

Usage and contexts: şikayet can refer to a general feeling of dissatisfaction with a service, product, person, or institution. It is used in everyday language as well as in formal settings. The verb şikayet etmek means to complain or to file a complaint. In legal and administrative contexts, a formal complaint may be submitted to authorities, consumer protection agencies, or judicial bodies; such documents are often called şikayet dilekçesi or simply a complaint filed with an entity. In business and customer service, companies track şikayetler (complaints) to address quality, service, or policy issues.

See also: şikayet, dilekçe, itiraz. Ikayetleri, like şikayetleri, denotes the same concept of complaints, with the difference primarily arising from orthographic conventions rather than semantic content.