iSO3

iSO3 refers to the International Standards Organization's third edition of its standard for quality management systems, ISO 9001:2015. This standard provides a framework for organizations to establish, implement, maintain, and continually improve a quality management system. It is intended to be applicable to any organization, regardless of its size or the products and services it provides. The core principles of ISO 9001:2015 include a strong customer focus, leadership commitment, engagement of people, a process approach, improvement, evidence-based decision making, and relationship management.

The latest version, ISO 9001:2015, replaced the previous edition, ISO 9001:2008. Key changes introduced in the 2015 revision included a higher-level structure known as the High-Level Structure (HLS), which is common to all new and revised ISO management system standards. This facilitates integration with other management system standards like ISO 14001 (environmental management) and ISO 45001 (occupational health and safety management). The standard also placed a greater emphasis on risk-based thinking, requiring organizations to identify and address risks and opportunities that could affect their ability to achieve intended results. Furthermore, it introduced more flexibility in documentation requirements, allowing organizations to determine the extent of documented information needed to support their processes.

Achieving ISO 9001 certification demonstrates an organization's commitment to quality and customer satisfaction. It can lead to improved operational efficiency, reduced waste, and enhanced customer trust. While the standard itself does not guarantee product or service quality, it provides a robust system for organizations to consistently deliver products and services that meet customer and regulatory requirements and to continually strive for improvement.