gæðamat
Gæðamat is the Icelandic term for the systematic evaluation of quality in a product, service, process, or organization. It involves measuring, assessing, and reporting the extent to which defined standards are met. The word combines gæði (“quality”) and mat (“assessment” or “evaluation”).
In Iceland, gæðamat is used across both public and private sectors, especially in health care, education, social
Common methods include the development of performance indicators, audits and inspections, peer reviews, benchmarking, surveys, and
The process usually comprises planning, data collection, assessment against established criteria, reporting of findings, and the
Critics warn that a focus on measurable indicators can overlook outcomes and context, while proponents emphasize