folyamatmegközelítés

Folyamatmegközelítés is a Hungarian term that translates to "process approach" in English. It is a management philosophy that emphasizes the identification, understanding, and management of interconnected activities or processes within an organization. Instead of focusing solely on individual tasks or departments, the process approach views the organization as a collection of interrelated processes that work together to achieve a common goal.

This approach involves mapping out these processes, defining their inputs, outputs, and key performance indicators. By understanding how each process contributes to the overall objectives, organizations can identify bottlenecks, inefficiencies, and areas for improvement. The goal is to optimize the flow of work, enhance customer satisfaction, and increase operational effectiveness.

Key elements of a process approach include defining process ownership, establishing clear responsibilities, and implementing mechanisms for continuous monitoring and improvement. This can lead to better resource allocation, reduced waste, and a more agile and responsive organization. It is a fundamental concept in quality management systems, such as ISO 9001, where it is considered a core principle for achieving consistent and predictable results. The process approach promotes a holistic view of organizational operations, fostering collaboration and a shared understanding of how different parts of the business interact.