eksperience
Eksperience is a term used in marketing, user experience (UX) design, and service design to describe the overall quality of the subjective impression a user forms during interactions with a product, service, or brand.
While not a formally defined discipline, eksperience is often treated as a holistic concept that integrates
Applications include product development, digital interfaces, retail experiences, and customer-support journeys. Practitioners focus on consistency across
Measurement and methods involve journey mapping, usability testing, qualitative interviews, sentiment analysis, and quantitative metrics such
History and usage: The term is informal and lacks formal standardization. It appears in industry blogs, design