asiakastyytyväisyysarvio
Asiakastyytyväisyysarvio, often translated as customer satisfaction assessment or survey, is a process used by businesses and organizations to measure how content their customers are with their products, services, or overall experience. This assessment is crucial for understanding customer perceptions and identifying areas for improvement.
These assessments can take various forms, including questionnaires, interviews, focus groups, or online feedback forms. The
The data collected from asiakastyytyväisyysarvio provides valuable insights into customer loyalty, potential churn risks, and competitive