activitiesmaintenance
Activitiesmaintenance is the ongoing process of sustaining and improving the set of activities that an organization performs to deliver products, services, or processes. It encompasses planning, execution, monitoring, updating, and retirement of activities, and aims to ensure consistency, reliability, and alignment with strategic goals.
Scope spans multiple domains: in operations, it includes routine tasks and workflows; in information technology, it
Core components include an inventory and classification of activities; clearly assigned ownership; lifecycle management (identify, authorize,
Techniques and tools commonly used are process catalogs or repositories, workflow engines, process mining for visibility,
Benefits include improved reliability, predictability, and efficiency, as well as better risk management and compliance; common
Because terms and usage vary by domain, practitioners should define scope, ownership, and success metrics when