UberX

UberX is a ride-hailing service operated by Uber Technologies. It is Uber's standard, lower-cost option designed to complement its premium UberBLACK service. UberX uses drivers who use their own vehicles, and riders are matched to nearby drivers through the Uber mobile app.

History and scope: Introduced in 2012 in the United States as a more economical alternative to professional black-car services, UberX has since expanded to many markets worldwide and often represents the largest share of Uber rides.

How it works: A rider requests a trip in the app, the system matches with an available driver, and the app provides the driver's name, vehicle details, and an estimated arrival time. The fare is calculated by a base fare plus time and distance, with surge pricing during periods of high demand. Cash payments are not typically used where the app operates.

Requirements and safety: Drivers must pass licensing and background checks; vehicles must meet local age and condition requirements. Uber provides in-app safety features such as ride status sharing, emergency assistance, and 24/7 support.

Impact and regulatory context: UberX is a core product for Uber and a focal point of regulatory discussions around ride-hailing in many jurisdictions. It competes with traditional taxis and other ride-hailing services.

Notes: Availability, pricing, and vehicle requirements vary by city and country, reflecting local regulations and market conditions.