Tööturuteenused

Tööturuteenused are a set of services provided to job seekers and employers to promote employment and active participation in the labor market. They aim to improve the match between skills and vacancies, support career development, and reduce unemployment. The services are typically offered by public employment services and their partners, and are funded by the state, municipalities, and EU funds.

For job seekers, töötturuteenused include career guidance and counseling, information about the labor market, skills assessments, help with job searching, and support with CVs and interview preparation. They also provide access to vacancies through online platforms and offices, as well as training and retraining opportunities, internships, and subsidies for mobility when needed.

For employers, services cover recruitment assistance, access to job-ready candidates, advisory on workforce planning, and financial support such as wage subsidies or co-financing for internships and apprenticeships, as well as mentoring and on-the-job training programs.

Delivery occurs through public employment services, such as Töötukassa in Estonia, in cooperation with municipalities, educational institutions, and private providers. Services are typically available at local offices and online, with a focus on user-centered design and privacy.

Impact includes improved job matching, higher employment rates, reduced long-term unemployment, and better alignment of skills with labor-market needs. Participation is generally voluntary and contingent on eligibility and active engagement with the available programs.