Toimitusikkuna
Toimitusikkuna, literally a delivery window, is a time interval during which a shipment is scheduled to be delivered. In Finnish logistics and e-commerce, it is a common feature offered by carriers and retailers to improve predictability and reduce failed deliveries. A customer may select a preferred window at checkout or via a carrier app, such as a morning or afternoon slot or a narrower two-hour slot. The carrier then plans routes and aims to deliver within the window; if the window cannot be met, an alternative window or a redelivery attempt is arranged.
Delivery windows can be standard (for example, morning, midday, or evening) or premium, with varying availability
From an operations perspective, delivery windows support route optimization, reduce uncertainty for recipients, and improve customer