ThomasKilmannmodell

The Thomas Kilmann Conflict Mode Instrument, often referred to as the Thomas Kilmann model or TKI, is a tool used to assess an individual's behavior in conflict situations. Developed by Ralph H. Kilmann and Kenneth W. Thomas, it identifies five distinct conflict-handling modes. These modes are based on two primary dimensions: assertiveness, which is the extent to which an individual attempts to satisfy their own concerns, and cooperativeness, which is the extent to which an individual attempts to satisfy the concerns of the other party.

The five modes are competing, collaborating, compromising, avoiding, and accommodating. Competing is a high assertiveness, low cooperativeness approach where one party seeks to win at the expense of the other. Collaborating involves high assertiveness and high cooperativeness, aiming to find a solution that fully satisfies both parties. Compromising is characterized by moderate assertiveness and cooperativeness, seeking a middle ground where both parties give up something. Avoiding is low in both assertiveness and cooperativeness, where an individual withdraws from or ignores the conflict. Accommodating is low assertiveness and high cooperativeness, where one party yields to the other's concerns.

The TKI is used in various contexts, including business, education, and personal relationships, to help individuals understand their typical conflict responses and develop more effective strategies. It suggests that no single mode is universally best; the most appropriate mode depends on the specific situation and the goals of the parties involved. Understanding these modes can lead to improved communication and more constructive conflict resolution.