TEtoimiston

TEtoimiston is the national public employment service responsible for connecting job seekers with employers and for delivering labor market programs. It operates under the Ministry of Labor and Economy and coordinates with regional offices to implement national employment policies at the local level.

The agency administers unemployment benefit processing, job placement, career counseling, and skills development programs. It also provides services for employers, including recruitment support, apprenticeship and wage-subsidy programs, and access to labor market information and forecasts.

TEtoimiston was established in 1992 as part of a broad reform of the public labor market system. It is governed by the TEtoimiston Council and led by the Director General, with regional directors overseeing regional offices. The structure includes a national office and multiple regional branches designed to deliver services close to job seekers and employers.

Most services are delivered through a digital portal and regional offices. The agency provides eligibility assessments, claim processing, and training referrals. It adheres to privacy and data protection laws and offers accessibility options for people with disabilities and limited language skills.

TEtoimiston publishes labor market statistics and annual reports to inform policy and public understanding. While widely used and integral to the welfare system, it has faced criticism over processing times and digital access disparities, prompting ongoing reforms to streamline services and expand digital reach.