Sorszámláló

Sorszámláló is a Hungarian term that translates to "queue counter" or "number dispenser." It refers to a device or system used in various service environments to manage customer flow and reduce waiting times. These systems are commonly found in places like banks, post offices, healthcare facilities, and government offices.

The primary function of a sorszámláló is to issue a unique sequential number to each customer upon their arrival. Customers then wait for their number to be called or displayed on a screen, indicating that their turn has arrived. This eliminates the need for customers to physically stand in a line, allowing them to sit comfortably or attend to other tasks while waiting.

Sorszámláló systems can range from simple mechanical ticket dispensers to sophisticated electronic systems. Electronic systems often include digital displays, audio announcements, and sometimes even touch-screen interfaces for customers to select their service type. The system typically tracks the progress of serving customers and can provide data on service times and customer throughput, which can be valuable for operational efficiency. The implementation of a sorszámláló aims to improve customer satisfaction by providing a more organized and less stressful waiting experience.