Servicepläne
Servicepläne, also known as service contracts or maintenance agreements, are formal arrangements between a customer and a service provider. These plans outline the terms and conditions under which the provider will offer specific services to the customer over a defined period. Typically, service plans detail the scope of services, response times, preventative maintenance schedules, and any associated costs. They are common in various industries, including IT, automotive, and equipment manufacturing.
The primary purpose of a service plan is to ensure consistent and reliable support for a product
Service plans can vary significantly in their comprehensiveness. Basic plans might cover emergency repairs only, while