Serviceklimaundersøgelser
Serviceklimaun is a term used in discussions of sustainable service design to describe an integrated approach that links customer service operations with climate-conscious practices. The concept emphasizes reducing the environmental footprint of service delivery while maintaining service quality and accessibility.
Key elements include energy efficiency in service centers and mobile service fleets, sustainable procurement and product-service
Origins and usage: The term appears in a limited number of industry reports and academic papers as
Applications: In retail and hospitality, serviceklimaun practices might involve energy-saving upgrades, digital self-service options to reduce
Reception and criticism: Some scholars view it as a useful framing for sustainability in service operations;