Richtliniendokumente
Richtliniendokumente are documents that codify guidelines, policies, and procedures to guide decisions and actions within an organization or public administration. They standardize practices, reduce ambiguity, and provide a basis for accountability and training. They can address strategic policies as well as operational instructions and may be issued at departmental or organizational levels.
Typical types include Richtlinien (policies), Verfahrensanweisungen or Arbeitsanweisungen (procedures or work instructions), Handbücher (manuals), and Verhaltenscodizes
Creation and maintenance involve drafting by subject-matter experts, consultation with stakeholders, formal approval by management, and
Distribution and accessibility vary; some documents are restricted to internal use, while others are publicly available
Richtliniendokumente play a central role in governance, risk management, and organizational learning, but they must be