Redeliver

Redeliver is the act of delivering a shipment again after an initial delivery attempt was unsuccessful or when the recipient requests delivery at a later time. In logistics, redelivery is a common option offered by postal services, courier companies, and e-commerce shippers to complete delivery without the package being returned to the sender or requiring pickup.

The typical process begins with the first delivery attempt and a notice left by the carrier with instructions. The recipient can request redelivery through the carrier’s tracking portal, customer service, or by contacting the sender. Redelivery can be scheduled for a specific date or a time window and may offer alternatives such as delivery to a neighbor, delivery to a secure pickup location, or hold at a local depot. Some carriers may charge a fee for redelivery, and policies vary by company and country.

Timing and outcomes depend on carrier rules and local conditions. If redelivery cannot be completed within the designated holding period, the package may be returned to the sender or diverted to an agreed pickup point. Redelivery is distinct from a new shipment, which would typically involve a fresh shipping label and separate tracking.

Limitations and considerations include address accuracy, access restrictions at the delivery site, and international issues such as customs processing. Repeated failed attempts can lead to delays or re-routing, so providing clear delivery instructions and an up-to-date contact method can help ensure a successful redelivery.