Qualitätslenkung

Qualitätslenkung, often translated as quality control, refers to the systematic monitoring and regulation of product quality throughout the production process. It is a crucial aspect of manufacturing and service industries aimed at ensuring that products meet specified standards and customer expectations.

The concept of Qualitätslenkung was popularized by Joseph M. Juran, an American engineer and quality consultant, in the mid-20th century. Juran argued that quality should be built into the product from the outset, rather than being inspected into it at the end of the production process. This approach is known as Total Quality Management (TQM).

Key components of Qualitätslenkung include:

1. **Quality Planning**: Establishing clear quality standards and objectives at the beginning of the production process.

2. **Quality Control**: Monitoring and measuring product quality during the production process to ensure it remains within acceptable limits.

3. **Quality Assurance**: Ensuring that the production process is capable of meeting the established quality standards.

Qualitätslenkung is not just about detecting defects; it is about preventing them. This is achieved through continuous improvement, employee training, and the use of statistical methods to analyze and understand quality issues.

The benefits of Qualitätslenkung include reduced waste, lower production costs, increased customer satisfaction, and a competitive advantage in the market. However, implementing Qualitätslenkung effectively requires a cultural shift within an organization, as it involves changing the way employees think about quality and their role in achieving it.

In summary, Qualitätslenkung is a proactive approach to ensuring product quality that involves planning, controlling, and assuring quality throughout the production process. It is a fundamental practice in modern manufacturing and service industries.