ProzessKnowhow
ProzessKnowhow refers to the knowledge and practical know-how about how to design, implement, manage, and improve business processes. It includes understanding workflows, process governance, performance objectives, and the interactions between people, information systems, and resources. It covers both explicit knowledge (documents, procedures) and tacit knowledge (experience and intuition).
Core components are process modeling and documentation (for example process maps and SOPs), process analytics and
Applications include the design of new processes, optimization of existing ones, and the governance of process
Challenges include capturing and transferring tacit knowledge, maintaining up-to-date documentation, ensuring data quality and interoperability, and
Related concepts are Prozessmanagement, Business Process Management, process mining, and knowledge management.