Praxisverwaltungssystems

Praxisverwaltung, or practice management, refers to the organizational, administrative, and economic management of a medical, dental, or therapy practice. The goal is to ensure smooth daily operations, high patient satisfaction, and financially sustainable activity while maintaining quality of care. Core functions include appointment scheduling and capacity planning; patient administration such as registration, demographics, consent, and medical history; medical documentation and records management; billing, invoicing, and claims processing; coding using standardized schemes (for example ICD-10 and procedure codes used in different reimbursement systems); inventory and supplier management; staff scheduling and payroll; and compliance with professional regulations and data protection rules.

Modern Praxisverwaltung is typically supported by Praxisverwaltungssoftware (PVS), which integrates scheduling, electronic patient records, billing, and reporting. Solutions may be cloud-based or on-premises and increasingly include features like telemedicine, patient portals, electronic signatures, and analytics for workflow optimization. Effective practice management improves patient flow, reduces waiting times, increases accuracy of reimbursements, and supports financial planning through key performance indicators.

In Germany and many European contexts, practitioners must navigate complex billing rules and insurance reimbursements, balancing efficiency with privacy and quality of care. Data protection requirements, such as GDPR, shape how patient information is stored and shared. As healthcare becomes more digitized, the role of Praxisverwaltung emphasizes interoperability, security, and process optimization, enabling practices to operate more efficiently while maintaining compliant, patient-centered care.