Postiteenused

Postiteenused are the services provided by postal operators for the transmission, processing, and delivery of letters and parcels, as well as related products and services. They are delivered through a network of post offices, sorting centers, vehicles, and increasingly digital platforms, with the aim of connecting people and businesses. The exact mix of services varies by country, but core offerings typically include mail and parcel delivery, both domestically and internationally.

Core services usually include standard letter delivery, registered mail with proof of receipt, parcel delivery with tracking, and express or fast-mail options. Many operators also provide international mail services, insurance for valuable items, and value-added offerings such as cash-on-delivery and e-commerce fulfillment, including parcel lockers and collection points.

Beyond physical delivery, postiteenused often encompass digital tools—online tracking, electronic stamping or postage payment, and address verification—and some financial services like payments or money transfers. Postal networks may support government-related services such as identity verification or government notices in some regions.

Postal services are typically subject to government regulation and licensing. A universal service obligation ensures that essential mail and basic parcel delivery reach all households and businesses at an affordable price, including remote and sparsely populated areas. Regulators monitor service quality, pricing, and network access.

Industry trends include growing parcel volumes from e-commerce, emphasis on faster and more efficient last-mile delivery, and the use of automation, parcel lockers, and pickup points. Environmental sustainability and competition from private couriers also shape service design and pricing.