Nettotransport

Nettotransport is a regional transportation operator that provides a multi-modal network of bus, tram, and ferry services in a metropolitan area, with connections to national rail and air travel. It aims to offer integrated planning, unified fares, and a high-frequency service core.

History and structure: Nettotransport was established in 2004 through collaboration of municipal authorities to consolidate local transit services. It expanded in the 2010s with electrification programs and modernization of the ticketing system. In 2015, governance reforms strengthened coordination with regional rail and improved service planning across modes.

Operations: The network includes urban routes, cross-town express services, and seasonal ferry connections. It operates a demand-responsive transport pilot in underserved areas and maintains accessibility features across vehicles and stations. Service levels are adjusted based on passenger demand and major events in the region.

Fleet and technology: The fleet comprises electric and hydrogen buses, diesel hybrids, and light-rail trams. A centralized control center provides real-time vehicle tracking, while a passenger app offers route planning, live service information, and mobile ticketing.

Fare system: Nettocard, a contactless smart card, is accepted across modes, with an accompanying mobile app. The tariff is zonal or distance-based, with discounts for students, seniors, and holders of regional passes. The system supports seamless interchanges with national rail and regional air-rail integrations where available.

Governance and regulation: Nettotransport operates as a public-private partnership overseen by the regional transport authority. A board of directors and an independent regulator set performance targets and oversee safety, accessibility, and environmental compliance.

Future directions: The operator plans further electrification, network optimization, and service improvements to enhance reliability, reduce emissions, and expand modal integration with existing transport infrastructure.