LastMileDelivery
LastMileDelivery refers to the final leg of the supply chain, the movement of goods from a local hub or distribution center to the end customer’s address. While it often covers a relatively short distance, it typically accounts for the largest share of logistics costs and most of the customer experience implications, including speed, reliability, and convenience. LastMileDelivery encompasses various delivery modes such as residential home delivery, curbside or doorstep delivery, parcel lockers, and in-building or workplace delivery. It is considered a distinct domain within urban logistics due to its unique constraints and service requirements.
Key components of LastMileDelivery include route optimization, real-time shipment visibility, inventory accuracy at local nodes, and
Technology and innovations are shaping LastMileDelivery through autonomous ground vehicles, delivery drones in select markets, and
Metrics used to evaluate LastMileDelivery include on-time delivery rate, first-attempt delivery, order accuracy, delivery density, and