Käytettävyyskartoissa
Käytettävyyskartoissa, known in English as usability maps, are a visual tool used in the field of user experience (UX) design to represent the user's journey through a product or service. They are not a standard or universally defined term, but rather a descriptive name for a type of diagram that illustrates how users interact with a system to achieve their goals. These maps often depict the sequence of actions, decision points, and potential pain points a user might encounter.
The purpose of a käytettävyyskartoissa is to provide a clear overview of the user experience, allowing designers
These maps can take various forms, often incorporating elements of user flow diagrams, customer journey maps,