Kaishakunin

Kaishakunin is a Japanese term that translates to "person in charge of opening" or "opening manager." It is a role typically found in traditional Japanese restaurants, particularly those that serve sushi and other fine dining experiences. The kaishakunin is responsible for the initial presentation and service of the meal to the customer, setting the tone for the dining experience.

The kaishakunin's duties include greeting customers upon arrival, explaining the menu, and recommending dishes based on the chef's suggestions. They are also involved in the initial preparation of the meal, such as arranging sushi on the plate and setting the table. The role requires a high level of customer service skills, knowledge of the menu, and an understanding of the dining etiquette.

In some establishments, the kaishakunin may also be involved in the preparation of certain dishes, although this is less common. The position is crucial for enhancing the overall dining experience by ensuring that the customer is well-informed and satisfied with their meal from the outset.

The kaishakunin's work is integral to the success of the restaurant, as it sets the standard for customer satisfaction and can significantly influence the customer's perception of the dining experience. The role is often seen as a stepping stone for those aspiring to become chefs or restaurant managers, as it provides valuable experience in customer service and dining operations.