Informatiemanagement

Informatiemanagement is the systematic governance of information assets across their full lifecycle within an organization. It covers planning, acquisition, storage, organization, retrieval, distribution, usage, preservation, and eventual disposal of information. The aim is to enable timely access to reliable information for decision-making while ensuring privacy, security, compliance, and cost efficiency. Information assets include documents, emails, databases, multimedia, and structured and unstructured data.

Core activities include establishing information governance and policy; designing information architecture and metadata schemes; implementing records management, document management, and knowledge management programs; enforcing retention schedules; and maintaining data quality. Taxonomy and metadata enable consistent classification and retrieval. Access controls, privacy protections, and security measures are integral.

Lifecycle management coordinates people, processes, and technology. Key processes include capture and ingestion, classification, indexing, version control, access management, retention and disposition, and archiving. Technologies supporting informatiemanagement encompass content management systems, databases and data warehouses, document management systems, knowledge bases, and collaboration platforms, often deployed in cloud environments.

Standards and governance frameworks, such as ISO 15489 for records management and ISO/IEC 27001 for information security, guide practices. Effective informatiemanagement enhances decision quality, operational efficiency, compliance with legal and regulatory requirements, and risk reduction. Common challenges include data silos, inconsistent data quality, incomplete metadata, privacy concerns, and cultural resistance to governance initiatives.