ITSystemkaufmannfrau

IT-Systemkaufmann/-frau is a recognized German vocational occupation that combines commercial business competencies with IT know-how. Professionals in this field act as interfaces between customers, software and hardware providers, and technical specialists, aligning IT solutions with business processes and strategic goals. They may work in IT system houses, software vendors, banks, or public institutions.

Training and qualifications: The occupation is part of the dual training system in Germany. It typically lasts three years and takes place in a company and at a vocational school (Berufsschule). Trainees learn requirements analysis, sales and procurement, project coordination, contract management, IT service delivery, and basic administration.

Typical duties: They analyze customer needs, prepare offers, negotiate contracts, and coordinate IT projects. They configure and install IT systems, manage installation projects, train users, and handle service orders and billing. They collaborate with IT specialists to ensure solutions fit technical and security requirements.

Requirements and career development: A lower secondary school leaving certificate or higher is common; aptitude for business and IT, strong communication, math skills, and language proficiency are important. After apprenticeship, options include further vocational training (e.g., IT specialist, business IT management) or higher education such as a degree in business informatics.

Work environment and outlook: Employed mainly by IT service providers, system integrators, software publishers, financial institutions, and public administrations, IT-Systemkaufleute handle consulting, sales support, and project coordination. The role benefits from growth in digital transformation, with opportunities in sales, project management, and IT service management.