ITILviitekehyksiä
ITIL viitekehyksiä, known in English as ITIL frameworks, refers to the structured collection of best practices and guidance for IT service management. ITIL, an acronym for Information Technology Infrastructure Library, provides a comprehensive framework for organizations to manage their IT services effectively and efficiently. It aims to align IT services with business needs, improve the quality of IT services, and reduce IT costs.
The ITIL framework is not a one-size-fits-all solution but rather a set of adaptable principles and practices.
Implementing ITIL viitekehyksiä helps organizations achieve better service delivery, enhanced customer satisfaction, and greater return on