Hanteringsbeslut

Hanteringsbeslut is a formal administrative decision made by a public authority specifying how a case or matter should be handled. The decision outlines the chosen handling method, such as investigation, disposal, escalation, or archival, and sets the course for subsequent actions by the authority or stakeholders.

It is used within various sectors of public administration in Nordic countries, including social services, tax and customs, immigration, police, environmental agencies, and municipal governance. The term describes the procedural path a case will follow rather than the substantive outcome of the case itself. A hanteringsbeslut may determine what information must be collected, who is responsible for tasks, what deadlines apply, and how communications are conducted with involved parties.

Content typically includes the legal or policy basis, a description of the case, the chosen handling approach, identified tasks and responsible units or individuals, deadlines, and information about rights to appeal or request reconsideration. The decision is usually documented in the case file and made available to the parties in accordance with applicable privacy and transparency rules. The process may involve internal reviews or consultations before the decision is issued.

The concept helps ensure predictable, consistent, and rights-based handling of public matters, while enabling effective resource use and risk management. The term may vary in usage and phrasing across jurisdictions, but the core idea is to fix how a case is managed within the administrative system.