Garantiiperiood

Garantiiperiood is the time period during which a seller or manufacturer guarantees that a product will function as described and be free from defects. During this period, the provider promises to repair, replace, or refund the item if faults arise that are covered by the guarantee, often at no extra cost to the consumer.

In many jurisdictions, including EU member states, consumers also have statutory rights beyond any voluntary guarantee. The statutory rights concern conformity of goods with the contract and typically last for a minimum period (for consumer goods, commonly about two years in the European Union). The guarantee period is separate from these legal rights and is a voluntary promise that may offer broader or faster remedies, or different conditions than the law requires.

The terms of garantii period vary by seller and product. The duration (for example 12, 24 months or longer), covered defects, required proof of purchase, and procedures for repairs or replacements are defined in the guarantee document. Some guarantees may require proper use and maintenance or exclude normal wear and tear. It is common to specify how service is carried out (in the shop, by mail-in repair, or at authorized service centers) and whether the guarantee applies to components or accessories.

To exercise a guarantee, consumers typically need proof of purchase and must report a defect within the guarantee period. Keeping receipts and reading the guarantee terms helps manage expectations, as rights under a guarantee can be stronger or different from legal protections.

See also: warranty, consumer protection, product liability.