Feedbacklopen

Feedbacklopen is a structured process in which feedback from users, customers, and stakeholders is systematically fed back into ongoing work to create a closed improvement loop. It emphasizes continuous refinement of products, services, or processes by turning observations into concrete actions within short cycles.

The typical cycle involves collecting feedback through surveys, interviews, usage data, or performance metrics; analyzing and prioritizing findings; implementing changes; and measuring the effects to restart the loop.

In practice, feedbacklopen is found in software development, service design, education, and organizational development. It supports rapid iteration, alignment with user needs, and learning at the team and organizational levels.

Benefits include improved relevance, reduced waste, and greater transparency. Challenges include handling large volumes of input, avoiding bias in interpretation, ensuring timely implementation, and sustaining engagement from stakeholders.

The concept is closely related to general feedback loops, continuous improvement, user-centered design, and agile retrospectives. See also: feedback loop, lean, Kaizen, design thinking.