Etäylläpidossa
Etäylläpidossa refers to the practice of providing technical support and maintenance for IT systems and devices remotely. This involves a technician or support team accessing a user's computer, server, or network from a different location, typically over the internet. The primary goal of etäylläpidossa is to resolve issues, perform updates, install software, and conduct system checks without requiring the physical presence of support personnel on-site.
This method offers several advantages, including reduced costs associated with travel and on-site labor, faster response
The process usually involves specialized software that enables secure remote access. This software allows the support