Clublevel

Club level is a designation used in the hospitality industry to describe a tier of service and accommodations that offer enhanced privacy, amenities, and access controls for guests. Hotels and resorts may designate a specific floor or wing as the club level, or market a package with club-level benefits. The term is brand-specific and may appear alongside other terms such as executive floor or lounge level.

Guests staying on club level rooms typically receive access to a private lounge or club room, where complimentary breakfast, refreshments, and evening hors d'oeuvres are provided. Additional benefits may include a dedicated concierge or butler service, upgraded room amenities, complimentary Wi-Fi, and priority check-in or check-out. The exact offerings vary by hotel and brand.

Access to the club level may be restricted to guests staying on club level rooms or to those who purchase certain rates or memberships. Some properties designate lounge access based on loyalty status or room type, while others offer it as a paid add-on. The club level is commonly marketed as representing a higher level of service within the property's overall guest experience.

In other contexts, the term can also appear in the loyalty programs of casinos, cruise lines, or private clubs, where it denotes a tier with enhanced rewards, services, or exclusive spaces. Because the specifics are brand-driven, travelers are advised to check a property's current club-level description for exact terms and benefits.