Angebotsoffenlegung

Angebotsoffenlegung, a German term roughly translating to "disclosure of offers" or "transparency of offers," refers to the legal requirement for businesses to provide clear and comprehensive information about their products and services to consumers before a contract is concluded. This principle is a cornerstone of consumer protection law in Germany and across the European Union.

The core idea behind Angebotsoffenlegung is to enable consumers to make informed purchasing decisions. Before a consumer commits to buying something, they must be fully aware of all relevant details. This typically includes information such as the main characteristics of the goods or services, the total price including all taxes and additional fees, delivery costs, payment terms, the duration of the contract, and the consumer's right of withdrawal if applicable.

This transparency requirement applies to a wide range of commercial transactions, particularly those conducted online or remotely, where consumers cannot physically inspect goods or speak directly with a salesperson. For instance, online shops must clearly display prices, shipping costs, and details about their return policy before the customer finalizes their order. Similarly, service providers must detail the scope of their services, pricing structures, and any potential hidden charges.

The purpose of Angebotsoffenlegung is to prevent deceptive practices and ensure a fair marketplace. By mandating the disclosure of all essential information, it empowers consumers to compare offers effectively and avoid misunderstandings or unexpected costs, thereby fostering trust between businesses and their clientele. Failure to comply with these disclosure obligations can lead to legal consequences for the businesses involved.