þjónustuöryggi

þjónustuöryggi is a term used in Icelandic to describe the security of a service throughout its lifecycle, including the protection of people, information, and infrastructure involved in delivering that service to users. It covers the prevention, detection, and response to threats that could impair service availability, compromise data, or endanger customers and staff. The concept integrates technical, physical, and organizational aspects and is often aligned with broader practices in information security, risk management, and business continuity.

The scope of þjónustuöryggi typically includes information security controls for data and systems, access management, encryption, and monitoring; physical security of service environments; personnel security and due diligence; and resilience measures such as incident response, disaster recovery, and continuity planning. It also involves governance, risk assessment, policy development, and ongoing compliance with legal and regulatory requirements, including data protection and privacy laws that affect service delivery.

Common challenges in implementing þjónustuöryggi include balancing security with usability and cost, managing supply chain risks, and maintaining resilience against increasingly sophisticated threats. Organizations aim to create secure and trustworthy services by adopting standard frameworks and best practices for security management, incident handling, and continuity planning, while aligning with sector-specific requirements.

In Iceland and other contexts, related concepts include information security, cybersecurity, risk management, and business continuity management. Standards such as ISO 27001 for information security management and ISO 22301 for business continuity are often referenced to structure and certify the practices that constitute þjónustuöryggi.