ügyfélszolgálatot
Ügyfélszolgálat, or customer service in English, refers to the assistance and support provided to customers by a company or organization. Its primary goal is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing information about products or services. Effective ügyfélszolgálat is crucial for building customer loyalty and trust, as it helps to create a positive customer experience.
Customer service can be provided through various channels, including phone, email, live chat, social media, and
The role of ügyfélszolgálat extends beyond merely resolving issues. It also involves proactive communication, such as
In today's digital age, many companies have adopted self-service options, such as FAQs, tutorials, and online