werkwijzes

Werkwijzes is the Dutch term used to refer to methods of working or ways of working. It denotes a documented approach used to perform tasks within an organization, encompassing the sequence of activities, required roles, tools, and rules that guide daily work.

A werkwijze aims to standardize how work is carried out to achieve consistent results, improve efficiency, and ensure compliance with quality, safety, and regulatory requirements. It is typically described in written materials such as procedures, workflows, work instructions, and templates, and it may specify inputs, activities, outputs, responsibilities, and performance criteria. Organizations use these methods to train staff, audit processes, and monitor performance.

Werkwijzes vary in scope and type. They can be organization-wide or domain-specific (for example software development, manufacturing, or customer service) and may reflect established methodologies (such as Agile or Waterfall) or align with external standards (for instance ISO 9001). They are usually treated as living documents, updated as practices evolve or regulations change.

See also: process management, standard operating procedure, workflow, business process.