unreturnable

Unreturnable is an adjective used to describe goods or orders that cannot be returned for a refund, exchange, or credit. It is commonly applied in retail and online shopping to indicate that a purchase is final or non-eligible for return under the seller's policy.

Typical examples include final-sale or clearance items, customized or personalized products, perishable goods, opened software or media, intimate or personal-care items, and digital goods that have been delivered or accessed.

Policies usually require clear disclosure of unreturnable status at or before purchase, and may specify conditions such as proof of purchase, original packaging, and item condition. Some items labeled final-sale cannot be returned, while others may be returned only for defects or safety reasons. Sellers may apply restocking fees in cases where returns are allowed but not free.

Legal context varies by jurisdiction. In many regions, consumer protection laws provide remedies for defective or misrepresented goods that may override a seller's unreturnable label; the extent of remedies depends on local law. Retailers are generally expected to communicate return terms clearly and to avoid misleading customers.

Consumer guidance: Before purchasing, review the return policy and the item’s description; save receipts and documentation; ask questions about exceptions for defects or exchanges. If an item is labeled unreturnable and you believe it is defective or not as described, contact the seller or consult local consumer protection resources.