tukimäärittely
Tukimäärittely refers to the process of defining and documenting the support requirements for a product, service, or system. It is a critical phase in project management and product development, ensuring that adequate resources and procedures are in place to assist users and maintain functionality. This process typically involves identifying the types of support needed, such as technical assistance, customer service, and maintenance. It also encompasses determining the service levels, response times, and escalation procedures.
The scope of a tukimäärittely can vary greatly depending on the complexity and nature of what is
Effective tukimäärittely helps to manage user expectations, reduce support costs, and improve overall customer satisfaction. It