tjänsterForskningen
TjänsterForskningen is a Swedish term that translates to "Services Research" in English. It refers to a multidisciplinary field of study focused on understanding, analyzing, and improving service-based industries and sectors. This area of research explores the nature of services, their delivery, and the interactions between service providers and customers, emphasizing how intangible products create value.
The field encompasses a wide range of topics, including service innovation, customer experience, service management, organizational
TjänsterForskningen also investigates the economic and social impacts of services, recognizing that services constitute a significant
In Sweden, tjänsterForskningen is supported by academic institutions and research centers that promote collaboration between industry
Overall, tjänsterForskningen plays a vital role in advancing knowledge about service systems, promoting innovative solutions, and