telafi

Telafi is an Indonesian term meaning the act of making amends for a fault, loss, or harm, through compensation, remediation, or restitution. It is used across domains such as law, commerce, education, and governance. In legal and contractual contexts, telafi covers measures to offset damages from a breach or fault, including monetary compensation, repair or replacement of goods, performance of services, or assurances to prevent recurrence. In consumer protection, sellers or manufacturers may be required to telafi defective products via refunds, exchanges, repairs, or discounts on future purchases. In education, telafi commonly refers to make-up activities, such as a make-up exam or assignment, offered when a student misses a deadline or class.

Telafi processes are usually negotiated between parties or determined by a court, regulator, or contract terms. They rely on assessing the loss or harm, presenting evidence, and applying remedies proportionate to the fault. Limitations can include statutory caps, proof requirements, or time limits for claims. The concept is related to, but broader than, ganti rugi (damages), restitusi (restitution), and indemnification.

In practice, telafi aims to restore trust and mitigate harm by addressing material losses as well as reputational or relational damage. See also make-up examination, ganti rugi, restitusi.