tarbijateavet

Tarbijateave refers to the information available to consumers that helps them understand their rights, evaluate goods and services, and make informed decisions in the marketplace. The term encompasses both legally required disclosures and practical guidance for everyday purchases, online shopping, contracts, payments, and after-sales service.

It covers safety notices and recalls, labeling and product information, terms of sale, price and contract terms, warranties and returns, dispute resolution, consumer rights in digital marketplaces, privacy and data protection in transactions, energy labels, and environmental claims.

Information is provided by government agencies responsible for consumer protection, consumer organizations, industry groups, and retailers. It is distributed through official websites, printed brochures, helplines, consumer centers, and in-store advice. Accessibility considerations include offering materials in Estonian and other languages and ensuring suitability for people with disabilities.

The concept aligns with national and European Union consumer protection laws and directives. Tarbijateave seeks to reduce information asymmetry, increase market transparency, and support fair competition, enabling consumers to compare offers, understand obligations, and seek remedies when rights are violated.

Related topics include general consumer protection, product safety, and consumer organizations, as well as cross-border consumer information networks in the European Union that help consumers navigate purchases and disputes across member states.