shipmentdispatch

Shipment dispatch is the process of initiating and coordinating the movement of goods from origin to destination within a logistics operation. It typically begins after an order is received and verified and ends when the goods are handed to the carrier and the shipment is en route. The dispatch function includes planning, carrier selection, scheduling pickups, and generating the necessary documentation to enable transport.

Core activities include creating a shipment record in transportation management or ERP systems, assigning a carrier, determining routing and transit times, issuing carrier instructions, and preparing documents such as the bill of lading, packing list, commercial invoice, and shipping instructions. It also involves labeling, coordinating with warehouse staff and customers for pickup windows, and providing tracking numbers and status updates as the shipment progresses. Exception management and communication are important parts of handling delays or changes in plans.

Systems and standards used in shipment dispatch typically involve transportation management systems integrated with warehouse and enterprise resource planning systems. Data exchange may occur via EDI, API, or XML. Tracking metrics frequently rely on barcodes or RFID tags. Dispatch supports multiple modes of transport, including road, rail, air, and sea, and requires awareness of Incoterms to define responsibilities for loading, carriage, and insurance.

Relationships and outcomes: dispatch is distinct from delivery and is fundamental to route optimization, carrier performance, and regulatory compliance. Key risks include regulatory requirements, customs, insurance, and potential delays, all of which impact service levels and costs. Common performance metrics include on-time pickup, on-time delivery, dwell time, transit time, and cost per shipment.