motivationhygiene

MotivationHygiene theory, also known as Herzberg's two-factor theory, is a model of job satisfaction developed by psychologist Frederick Herzberg. The theory proposes that job satisfaction and job dissatisfaction are not opposite ends of a single continuum but rather are influenced by two distinct sets of factors.

The first set of factors are called Hygiene factors. These factors are necessary to prevent dissatisfaction but do not necessarily motivate employees. Examples of hygiene factors include company policy and administration, supervision, salary, interpersonal relations, and working conditions. If these factors are inadequate, employees will experience dissatisfaction. However, even if they are present and meet expectations, they are unlikely to lead to significant motivation or satisfaction.

The second set of factors are called Motivators. These are intrinsic to the job itself and are the primary drivers of job satisfaction and motivation. Examples of motivators include achievement, recognition, the work itself, responsibility, and advancement. When motivators are present, employees are likely to feel satisfied and motivated. Their absence does not necessarily lead to dissatisfaction, but rather a lack of motivation.

Herzberg's theory suggests that managers should focus on improving hygiene factors to eliminate dissatisfaction. Once dissatisfaction is removed, they can then focus on providing motivators to enhance employee satisfaction and productivity. This approach differentiates between what prevents unhappiness and what actively promotes happiness and engagement in the workplace.