kokonaiskokemuksesta

Kokonaiskokemuksesta is a Finnish term that refers to the analysis, discussion, or consideration of the holistic or overall experience associated with a product, service, process, or environment. It emphasizes an integrated view that includes emotional, cognitive, sensory, and contextual factors rather than focusing on individual components in isolation. The phrase is commonly used in research, design, and evaluating activities where the aim is to understand how the entire experience comes together for the user or participant.

Linguistic note: kokonaiskokemuksesta is formed from kokonais (whole, complete) and kokemus (experience) with the -uksesta suffix, which marks the expression as pertaining to or about the holistic experience. In Finnish, this form is used to indicate the object of inquiry or description, as in sentences that specify attention to the overall experience of a person or group.

Usage and applications: The concept appears across fields such as user experience (UX) research, service design, education, tourism, and hospitality. It is used when evaluating outcomes that result from the interaction of multiple elements, including usability, accessibility, atmosphere, expectations, and context. Methods associated with studying kokonaiskokemuksesta include journey mapping, qualitative interviews, surveys, and sentiment analysis, all aimed at capturing the total impression rather than isolated aspects.

Relation to related ideas: The term aligns with broader notions of holistic or systems thinking, and it complements discussions of kokonaisvaltainen lähestymistapa (holistic approach), asiakaskokemus (customer experience), and käyttäjäkokemus (user experience). It underscores the importance of understanding how different parts of an experience interact to shape the whole.

See also: holistic approach; customer experience; user experience; service design.