klientframgång
Klientframgång, often translated as client success, refers to the process and outcome of ensuring that a client achieves their desired results and value through the use of a product or service. It is a proactive approach focused on building strong, long-term relationships with customers by understanding their goals and helping them realize those goals. The core principle of klientframgång is that the client's success directly contributes to the vendor's success through retention, expansion, and advocacy.
This concept is particularly prevalent in subscription-based business models, such as SaaS (Software as a Service),